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Acceptable Use Policy

What we accept our users to do with our platform. 4 minutes read

Introduction

We developed Lawless Analytics to make it easy to go beyond traditional web analytics and understand what users are really doing on your site.

Our belief has always been that if we can do this at scale, we can play an influential part in improving the experience for millions of people online. This belief has driven us to reduce the friction of signing up for our service and also fuels our desire to make it easy to get value from our product.

So far our approach has worked: Lawless Analytics is running on hundreds of thousands of websites and we continuously hear from customers that we are helping them improve the experience for their users, benefitting both our customers and their users.

However, not everything is perfect. Given the rate of change online, its tremendous growth, and the ease of publishing, it’s not practical for Lawless Analytics to know all of its users nor the exact nature of their websites. While we believe the majority of people on this planet are good-natured, our product might be used in ways we never intended. It’s also conceivable that some websites running the Lawless Analytics script might not be in alignment with Lawless Analytics’ Core Values.

The intent of this Policy is to make it clear to anyone who uses Lawless Analytics (free or paid) what behavior or content is not acceptable for sites using our service. We will take action against sites that are discovered to be in violation of this Policy.

This Policy is a living document and will be updated as necessary. Continued use of Lawless Analytics requires compliance with this Acceptable Use Policy as well as our Terms of Service and Privacy Policy.

NON-acceptable uses of Lawless Analytics

If the content on your website contains information that is conducting or promoting any of the below, or if you intend to leverage Lawless Analytics to do any of the below, please don’t sign up for Lawless Analytics. If you already have an account—whether free or paid—you must stop using Lawless Analytics on the offending site or cancel your account.

The following constitutes behavior and content that are NOT acceptable uses of Lawless Analytics:

Reporting a concern

Do you know of a site that is violating this Policy? Or do you suspect a site might be violating the Policy? If so, please contact us so we can investigate. Simply email us at support@lawless.world.

Please share as much as you are comfortable with about the site, the content or behavior you are reporting, and how you found it. In addition to the URL, sending us screenshots is helpful since content can quickly be removed or changed.

Someone on our team will respond within two business days to let you know we’ve begun investigating. We will also contact you with the outcome of our investigation (unless you ask us not to, or we are not allowed to under law).

Last updated on: 4 November, 2020